Wildlove Naturals Privacy Policy
Last Updated: December 2025
Wildlove Naturals (“we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with our brand.
By using our website, you agree to the practices described below.
1. Information We Collect
We collect information to provide a smooth shopping experience and to improve our products and services. This may include:
Information You Provide Directly
-
- Name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Payment information (securely processed through third-party payment gateways)
- Order details and purchase history
Information Collected Automatically
-
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
- Cookies and tracking tools used for functionality and analytics
2. How We Use Your Information
We use your information for the following purposes:
-
- To process and fulfill orders
- To send order confirmations, shipping updates, and important account notifications
- To respond to customer service inquiries
- To improve website functionality and customer experience
- To recommend products or content based on browsing patterns
- To prevent fraud and enforce our terms
Promotions & Educational Content
We may occasionally send promotional offers, product updates, or educational information related to pet care, product launches, or Wildlove Naturals announcements.
Customers can opt out at any time by clicking “unsubscribe” in any email or contacting us directly.
3. How We Protect Your Information
We use industry-standard security measures to protect your data, including:
-
- SSL encryption
- Secure third-party payment processors
- Restricted access to customer data
Despite these precautions, no online system is 100% secure. We take all reasonable steps to safeguard your information.
4. Sharing of Information
We do not sell, rent, or trade your personal information — ever.
We may share limited information only with trusted third parties who assist us in operating our business, such as:
-
- Payment processors
- Shipping carriers
- Email service providers
- Website hosting and analytics partners
These partners only receive the information necessary to perform their services and must maintain confidentiality.
5. Cookies & Tracking Technologies
Our site uses cookies to:
-
- Remember your preferences
- Keep items in your cart
- Improve site performance
- Analyze website usage
You may disable cookies in your browser settings, but some features may not work properly.
6. Your Rights & Choices
Depending on your location, you may have the right to:
-
- Access the personal data we hold
- Request corrections
- Request deletion of your data
- Opt out of marketing communications at any time
- Disable cookies
To exercise these rights, contact us at:
support@wildlovenaturals.ca
7. Email Marketing & Opt-Out
If you sign up for our newsletter or make a purchase, you may receive:
-
- Promotions
- Product announcements
- Educational content
- Seasonal offers
You may opt out at any time by:
-
- Clicking “Unsubscribe” at the bottom of any email
- Contacting us directly at support@wildlovenaturals.ca
Opting out of marketing emails does not affect order confirmations or essential communications.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
9. Children’s Privacy
Our website is not intended for children under 16. We do not intentionally collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please reach out:
Wildlove Naturals
Email: support@wildlovenaturals.ca
Website: www.wildlovenaturals.ca